Posted at 09:06h in
Uncategorized by elaine Dear Here to Help, A couple of years ago, in summer, there was a massive seaweed event on my local beach. The weather was really hot and the seaweed started rotting, attracting flies and smelling after a couple of days. The Council did nothing! We complained...
Posted at 15:58h in
Uncategorized by elaine Sometimes, dealing with bureaucracy feels like you are banging your head against a brick wall. It can feel like you are swimming against a strong tide, with nowhere to go and no lifesaver in sight. In fact, most of the time, bureaucracy works well and we...
Posted at 19:57h in
Uncategorized by elaine Dear Here to Help, I often wonder who in government comes up with some of the ideas that get rolled out and have such a big impact on people and their lives. I also often wonder why or how these ideas were able to go ahead...
Posted at 17:57h in
Uncategorized by elaine Dear Here to Help On the one hand, government tells us we should/must wear masks, wash our hands with soap and water before drying them, and avoid touching high-touch surfaces. On the other hand, most public (local government) toilets don’t have soap, hand drying facilities and...
Posted at 20:23h in
Uncategorized by elaine The question I am asked more often than not is how to obtain fast results from bureaucracy. I never really know how to respond. So I take a slow sip of water and some time to think before providing the answer. Although you may feel we live...
Posted at 18:56h in
Uncategorized by elaine While there is nothing new about buck passing and blame shifting, this may just be me, but does it seem to have caught on like some kind of ‘pandemic’ recently! Since the banking royal commission, the tendency for organisations to claim that something is not within...
Posted at 15:39h in
Uncategorized by elaine Dear Here to Help, A family member hired a car from a well-known company. There was a minor incident and the car hire company sent us a bill for the damage. The bill was very high. I showed photos of the damage and the bill to...
Posted at 19:16h in
Uncategorized by elaine Last month, I shared my first four tips on how to get the best result when dealing with bureaucracies. Here's the remainder of my list. 5. Be proactive Have some solutions up your sleeve. Nobody needs to know about more problems. Just because someone works in a bureaucracy, that...
Posted at 20:41h in
Uncategorized by elaine I was interviewed by Beach Business Breakfast to talk about how I help people through my work. I would love to hear your thoughts/feedback....
Posted at 18:06h in
Uncategorized by elaine My passion to improve Australia one law or decision at a time lands me in all sorts of interesting conversations.
Most often, people complain about their dealings with bureaucracies and ask “what would you do?”
So, here are my top tips for dealing with bureaucracies. 1. Be nice
Whether...