Here is a one minute video about how Unravelling Red Tape can help you engage better with government to improve outcomes for you, your business and/or your industry. I am passionate about helping professional associations, industry associations and small and medium size businesses obtain better results...
Dear Here to Help, I tested positive for covid a few days ago and received a letter from the NSW government, which says “this notice confirms that you were required to self-isolate from 11-01-2022 to 19-01-2022… You may leave isolation if you do not have a...
I was talking with two parents of children with disability and the subject turned to the NDIS. Parent A (let’s call her Jane) – I’m so pleased I finally got my daughter officially recognised as being on the autism spectrum and we have qualified for NDIS...
Dear Here to Help, A couple of years ago, in summer, there was a massive seaweed event on my local beach. The weather was really hot and the seaweed started rotting, attracting flies and smelling after a couple of days. The Council did nothing! We complained...
Sometimes, dealing with bureaucracy feels like you are banging your head against a brick wall. It can feel like you are swimming against a strong tide, with nowhere to go and no lifesaver in sight. In fact, most of the time, bureaucracy works well and we...
Dear Here to Help, I often wonder who in government comes up with some of the ideas that get rolled out and have such a big impact on people and their lives. I also often wonder why or how these ideas were able to go ahead...
Dear Here to Help On the one hand, government tells us we should/must wear masks, wash our hands with soap and water before drying them, and avoid touching high-touch surfaces. On the other hand, most public (local government) toilets don’t have soap, hand drying facilities and...
The question I am asked more often than not is how to obtain fast results from bureaucracy. I never really know how to respond. So I take a slow sip of water and some time to think before providing the answer. Although you may feel we live...
While there is nothing new about buck passing and blame shifting, this may just be me, but does it seem to have caught on like some kind of ‘pandemic’ recently! Since the banking royal commission, the tendency for organisations to claim that something is not within...
Dear Here to Help, A family member hired a car from a well-known company. There was a minor incident and the car hire company sent us a bill for the damage. The bill was very high. I showed photos of the damage and the bill to...