Training

Did you know that well written internal policies and procedures can work to support companies in Court or Tribunal?

If your employees can easily understand and apply them, your policies and procedures can help result in favourable Court or Tribunal decisions, saving your company’s reputation, resources and money.

I offer three training modules to help improve your internal policies.

Best Practice Policy Writing Part 1

This half-day award-winning course will help your employees understand:

• what an internal policy is;
• when an internal policy is required;
• whether their content is suited to internal policies;
• why internal policies matter; and
• how internal policies fit into the bigger picture (compliance, Court costs, etc).

Participants are invited to submit their policy questions beforehand and we can address them during the training.

Writing in Plain English

The best way to make sure your writing is read and understood is to…

write it in plain English!

This half-day course examines plain English, what it is, how it works.

Participants are asked to submit recent writing beforehand and we can work on them during the training. Alternatively, participants can complete an exercise provided prior to the training.

Best Practice Policy Writing Part 2

This half-day course workshops a policy of your choice.

It builds on Best Practice Policy Writing Part 1, but can also be completed independently.

Participants will learn;

• what a good policy should (and should not) include;
• appropriate approval mechanisms to take your policies through to adoption;
• communication strategies for broad policy uptake; and
• effective policy maintenance

We will workshop a policy from scratch. Alternatively, you can send through a policy of your choice to workshop

This workshop will help you improve the policy to ensure:

• affected staff can understand and apply it;
• it is current; and
• it complies with relevant regulatory requirements.