Child sexual abuse, banking, aged care and possibly electricity. Time will tell if 2018 becomes known as the year of the Royal Commissions. This series of articles looks at what we can learn from Royal Commissions and how to prepare your business for one. I focus...
Bureaucracy isn’t reserved for government. We all know how hard phone companies, electricity companies and banks can be to deal with. What should be a simple transaction becomes complex. Sometimes, so complicated that we stash it in our too-hard basket. The problem doesn’t go away. It just seems...
While driving to a meeting, I heard a topical news story about a farmer. In the interview, he said that he had tried to buy hay from Victoria, but was frustrated by “red tape”. It seemed that drought relief applied for hay bought in NSW. But there is...
Recently, a client sat me down at a large table in their largest meeting room. The client was struggling with a number of regulators, taking severe action. They offered me a cup of tea, which I gratefully accepted. I am a sucker for a nice cup of...